Buying my new Prius from North Bakersfield Toyota was a truly enjoyable experience. I have never like to be involved in vehicle purchases but this was nothing like anything I had experienced in the past. The sales staff was remarkably efficient, professional and at the same time warm, welcoming and considerate of my car buying needs. I actually had fun buying a car. Every step of the way I was treated as an intelligent, informed, valuable customer. The finance department explained very clearly what was involved and for the first time ever I completely comprehended what I was paying and why. It all made such perfect sense. You don't just buy a car and are forgotten as soon as you drive off the lot. The staff follows up to make sure you are satisfied with your purchase. You are invited to "New Owner Events" to make sure you are knowledgeable about your car and about the various services offered by North Bakersfield Toyota. The service staff is as great as the sales staff. They are courteous as well as very helpful. They explain everything clearly and perform needed service in a timely manner. When you do business with North Bakersfield Toyota you know that everyone there is genuinely concerned with your satisfaction.
Toyota is very obviously a superior product. I have never been happier with a car. North Bakersfield is the best possible place to purchase a Toyota. Even if you aren't that interested in buying a Toyota you shouldGive this place and the cars a try....you will be happy with every aspect of the experience.
Kathleen Wheeler
Buying my new Toyota from North Bakersfield Toyota was the easiest car buying experience I have ever had. The staff there make it easy to get in the Toyota of your choice and really walk you through all the buying options available.
When it came time to get my first service work done, again, they were quick, responsive and reliable. They even washed and detailed my truck before I picked it up.Steve McEvoy
You still can't beat the Toyota quality or attention to detail. I have yet to find anything that disappointed me. When I have bought and driven other cars I would wish for the vent to be positioned differently, any given control to be positioned more logically (for me) etc. The Camry has everything just where it should be to be effective and safe. We love the acceleration and handling. The only thing Toyota can improve is to take a lesson from Garmin on the GPS features and logic.
We chose North Bakersfield Toyota because of the beautiful, clean facility and responsive staff. It is conveniently located in northern Bakersfield. We were delighted when our salesman listened to our concerns about the car we came to test and recommended a different car which was more compatible with us - which we bought that day. The sales staff is friendly, respects the clients and is responsive.
I look forward to taking the car to be serviced there as the staff seem to be both efficient and friendly. The waiting facilities are clean and welcoming.Kay Pitts
Great Service! I enjoyed the hospitality displayed at North Bakersfield Toyota. It made my first car experience a great one, and I thank everyone who helped me purchase my car.
William S. Aliaga
I could not expect better service or relationships with all departments of North Bakersfield Toyota/Scion. Follow-up, Service, Sales, Accounting, Parts Department, Service Manager in my view work seamlessly as a wonderful team! Keep up the good work, you have a winning combination there.
John N Kauffman
My wife drives over 100 miles a day so we were looking for a safe, comfortable and reliable car. I believe we found it at North Bakersfield Toyota/Scion in our new 2009 Camry LE.
We contacted Greg Spear, Internet Sales Manager, via email and made an offer on a new Camry. He did not have the vehicle in stock but he came back with a fantastic offer on another, better model at a price well below what we expected. (I still do not know how they made any money on this deal.)
Beyond price though, we found Greg and the rest of the staff very upfront and honest and a pleasure to deal with. We were in and out in under an hour and they did not try to sell us anything we did not ask for.
In fact, we even had to ask the finance manager about the extended warranty instead of him delivering the hard sell pitch we have encountered with other dealers. It was refreshing.
All in all, we are very happy with our new car and very satisfied with the price, service, honesty and intregrity we received at North Bakersfield Toyota/Scion.Daniel and Yolanda
We have purchased two new vehicles from this dealership within the past 3 years. The professionalism that all of the employees resonated was remarkable. The product knowledge was excellent, not one question went unanswered during the purchasing process. The finance process was smooth and professional. We take our vehicle (we sold one of our vehicles to a family member) to this dealership for its routine service. The Service Department is top notch, we would not go anywhere else. In the next few years we intend to purchase another vehicle which will absolutely be bought at this dealership. We have recommended several friends as well as family members to North Bakersfield Toyota.
Gilbert and Pamela Valdez
I am very pleased with my 2004 road runner, I will recommend other people to you whenever the need arises. I was also pleased with the treatment that the salesmen gave to me. He really worked with me. As far as the 4 runner I bought it was in excellent condition. Also your finance manager was really great. I will give you 5 stars. Thank you all.
Christine Dorsett
5 stars.........my experience was great - had the vehicle I wanted, met me on the price, and did an excellent job getting it ready for me to drive out. The salesman, Greg Spear, was a lot of help. I would recommend these guys, certainly Mr. Spear, their internet sales manager. He is very professional and helpful.
Gerald Lane
19651 Industry Parkway Drive
Bakersfield, CA 93308